Shannon Wilcken, MBA, PTA, STS

Founder, BridgeCare Senior Transitions

I help seniors and their families understand care and living options, organize the next steps, and navigate challenges along the way. Through BridgeCare Senior Transitions, I bring more than 25 years of healthcare experience spanning patient care and executive leadership to that work.

My career began as a medic (EMT) in the U.S. Army, followed by work as a Physical Therapist Assistant. I later served in practice management, operations, and executive leadership, including CFO and COO roles. Working with patients, caregivers, and healthcare teams showed me how difficult it can be to navigate care, even when you know the healthcare system.

I created BridgeCare because families deserve a clear starting point. Whether you’re exploring support at home, comparing senior living communities, preparing for a move, or considering next steps for the family home, I help you understand your choices and connect with appropriate resources.

As a certified Senior Transition Specialist (STS), I start by listening to what matters to you and your family. We discuss care needs, personal preferences, available care options, location, and costs so you can compare choices and make informed decisions. My role is to provide practical guidance while respecting your priorities and decisions.

A Florida native raised in Sebring, I have called Southwest Florida home since 2008. BridgeCare serves communities throughout the region, including Fort Myers, Naples, Estero, Bonita Springs, Cape Coral, Lehigh Acres, North Fort Myers, Punta Gorda, and Port Charlotte.

Explore how BridgeCare can help.